Edition 2026-09-15
Edition for 2026-09-15 (America/Denver). Every item is dated from its source, and anything that has aged out of the news window stays in the archive instead.
Lead change
Rugs Direct has launched Ask Cleo, an on-site AI-powered conversational assistant that handles site search and product detail page support, and says it is driving increases in key performance indicators.
Brief · 12 September 2026
Also in this edition
Lead change
FedEx has launched Global Trade Navigator, a set of digital trade tools for cross-border ecommerce. The carrier says the tools let businesses look up tariff codes, estimate costs…
Brief · 12 September 2026
Lead change
Humboldt Merchant Services will pay $12 million and be permanently barred from processing payments for merchants with a heightened risk of potential fraud, under a proposed order settling…
Brief · 14 September 2026
Lead change
Global payment processor Nuvei will pay $4.85 million and must implement robust merchant screening practices to settle FTC charges that it facilitated merchant fraud, including tech support scams.
Brief · 14 September 2026
What changed since the last edition
- first edition for this desk: nothing to compare against yet
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